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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arika Owens

September 26, 2023

5  out of  5 rating by Arika Owens
"Brandi was so helpful and professional. She explained my policy and it’s coverages thoroughly. She answered my questions and made sure I understood what I was paying for. I have been a State Farm customer for almost 20 years and there has not been one office that has been this responsive and helpful. Thank you for the awesome customer service!"

Cindy Bouwkamp

September 19, 2023

5  out of  5 rating by Cindy Bouwkamp
"I have been with State Farm a long time. Velta Augusta and the people that work for her like Brandi are super nice, very knowledgeable and most of all Honest which is the most important thing to me."

Bryan Ressler

September 15, 2023

5  out of  5 rating by Bryan Ressler
"We have been with Velta for over 10 years. Velta and her team has always treated us like we were their only clients. They are quick to help when we need new coverage or changing existing coverage. I HIGHLY recommend them for all your insurance needs."

Leslie Markman

September 15, 2023

5  out of  5 rating by Leslie Markman
"Excellent customer service!!! Velta was very thorough in finding us savings on our homeowners and auto policies and also great at explaining our coverages. Everyone in her office is friendly and helpful. It’s always a great experience working with Velta and her team."

Kia Sanders

September 13, 2023

5  out of  5 rating by Kia Sanders
"I had the pleasure of speaking to a few of the agents in the office. Velta and her crew are amazing help! She helped me get action on my case that was not my fault in a fast manner, and I am grateful to her! I plan to be a long time customer!"
Profile photo of Suena Olson

Suena Olson

September 12, 2023

5  out of  5 rating by Suena Olson
"Nice folks were open Fri after 12. We gave a guy a chance. I knew these folks"

Carlye Calloway

September 7, 2023

5  out of  5 rating by Carlye Calloway
"Friendly, understanding staff. I loved being informed of my policy as well as options that better help me not just as a customer but as a person. Thank you so much for all of your help, I am Reglan I switched ro statefarm."

Ameisha Wagner

September 2, 2023

5  out of  5 rating by Ameisha Wagner
"This is THE BEST insurance experience! Velta Augusta, State Farm Insurance. I contacted Mrs. Velta about 1 month ago with auto insurance questions. She readily helped with all the questions I had, and more. The service is too notch, personable, and professional. I needed to take care of a few things and requested a specific call back date, Mrs. Velta honored my request, did not pressure my decision as other insurance carriers have, and happily reached out on said date. What I paid for insurance on 1 vehicle, I'm paying less with State Farm. And I included the renter's insurance!!! Do yourself AND your wallet a favor. Contact Mrs. Velta now! You won't regret it."


September 1, 2023

5  out of  5 rating by Shawna
"Wouldn't change a thing! This is the best most wonderful agency my family has always loved to be a part of for many years. Thank you all!"

Win Har

August 31, 2023

5  out of  5 rating by Win Har
"Everyone there is amazing!"

Jo Mama

August 31, 2023

5  out of  5 rating by Jo Mama
"They have been my insurance agents for years now and always take good care of me. They were on top of things when I had to file a claim from start to finish, always interested to know if things were going smoothly or if there was anything they could do to help. Great bunch of folks at Velta Augusta!"

Markesha Goff

August 31, 2023

5  out of  5 rating by Markesha Goff
"I was so surprised at the savings! I was able to afford full coverage and renter's insurance. Not to mention the great treatment from my insurance agent. Highly recommended."

Gregory Benzing

August 30, 2023

5  out of  5 rating by Gregory Benzing
"They are very quick to respond to any of our needs thanks Brandy and Velta. Super helpful and friendly too."

Miryam Johnson

August 25, 2023

5  out of  5 rating by Miryam Johnson
"Velta and her employs are amazing!"

Latessa Williams

August 25, 2023

5  out of  5 rating by Latessa Williams
"Ms. Velta is one of the absolute best and most professional yet personable insurance agents I’ve come across in awhile. She took her time to help me with transferring my State Farm insurance policy from TN to OK as well as obtain a renters insurance policy. She ensured that she tailored my coverage to fit my needs and the value of my possessions. I’d recommend her and her team to everyone I know in the area."

Christina Armstrong

August 24, 2023

5  out of  5 rating by Christina Armstrong
"I have to give a shout-out to Velta and Brandi - they are the most amazing insurance agents ever. Whenever I need help, they’re always there to provide expert advice and support. Velta’s team has been with me through thick and thin, from my first car accident to buying my first house. I couldn’t have done it without them! I know that no matter what life throws my way, Velta and her staff have my back. They’re the absolute best!"

David Lange

August 22, 2023

5  out of  5 rating by David Lange
"Very knowledgeable and helpful."

Allie Kennedy

August 18, 2023

5  out of  5 rating by Allie Kennedy
"Velta is great! She’s kind, patient, well-educated, and happy to explain all policies thoroughly. She finds awesome rates as well!"

Monique Robinson

August 17, 2023

5  out of  5 rating by Monique Robinson
"The atmosphere was very inviting. Velta is very knowledgeable, and provided excellent service. I look forward to her being my insurance provider."

Barbara Littlejohn

August 15, 2023

5  out of  5 rating by Barbara Littlejohn
"My virtual meeting with Ms Velta Augusta was most definitely well worth my time! Very informative! I was updated on my policies and given comprehensive guidance on what was best for me based on my needs. Thanks for your efficiency and wealth of knowledge provided! Barbara Littlejohn"

Andrew Whitcomb

August 12, 2023

5  out of  5 rating by Andrew Whitcomb
"Great pricing, thorough coverage!"


August 12, 2023

5  out of  5 rating by LT D
"I spoke with Brandi, and she assisted me with transferring my StateFarm services. Brandi was extremely helpful and seemed genuinely interested in helping me through the process. I highly recommend this office solely due to my intake process."

Michele Robinson

August 10, 2023

5  out of  5 rating by Michele Robinson
"Great people and very personable and professional. I highly recommend you get all your insurance needs with Velta Augusta at State Farm."

Carrie Lankford

August 2, 2023

5  out of  5 rating by Carrie Lankford
"Moving from GA was made simple and hassle free thanks to Velta and her great team. Very friendly office to work with as well as they efficiently moved policies, added new coverage and great discounts were applied."

LaDonna Norman

August 2, 2023

5  out of  5 rating by LaDonna Norman
"Very helping and answer all my questions. Great customer services."