Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vanessa Preciado

Vanessa Preciado

November 8, 2024

5  out of  5
rating by Vanessa Preciado
"Josh, the insurance agent, helped me SO much! I am super thankful for his help. I was looking for another insurance provider after dealing with an insurance company who kept rising the prices and were not helpful what so ever, giving me so much stress. They were awful my opinion. Josh was super professional and compassionate. He answered all questions and concerns, and worked with me when it came down to finding the perfect price that didn’t brake my budget. I am getting such a better deal now than what I was getting with my previous insurance company, 10x better. He kept me informed and updated and was so friendly throughout the whole process, going above and beyond. I honestly appreciate everything he did to help me out. I can’t express the happiness and relief I have now that I am insured with StateFarm. Thank you again!"
We responded:
"Vanessa we are so excited to have you join the Velta Augusta State Farm family. Josh is amazing, and I’m so glad he was able to help put a personalized auto and life plan together for you. We look forward ti serving you for many years to come! "
Profile photo of RAINA HENDERSON

RAINA HENDERSON

November 4, 2024

5  out of  5
rating by RAINA HENDERSON
"I have been a loyal State Farm client for years, and after recently moving to Tulsa, I was incredibly grateful for the support I received from Velta and her team. She made my policy transfer smooth and stress-free, especially after I’d experienced issues with a different office. Velta went above and beyond to ensure everything was handled perfectly. Brandy has also been wonderful—she’s warm, accommodating, and really makes you feel cared for. Recently, I had a minor accident, and they reached out promptly to check on me and answer any questions I had about the claims process. Moving to Tulsa has been challenging, but working with this office and experiencing their dedication to their customers has been a true bright spot for me."
We responded:
"Raina so sorry to hear you were involved in an auto accident but so glad we’re taking good care of you. I’m also thrilled you got to experience what being a good neighbor is all about through the warm, accommodating and caring interaction with Brandi. We so appreciate your loyalty to State Farm and Velta Augusta State Farm Agency. We are looking forward to serving you for many years to come!"
Profile photo of Wilma Johnson

Wilma Johnson

November 1, 2024

5  out of  5
rating by Wilma Johnson
"Victoria anice and patient person and all so Brandi is good at explaining and working with me on my policy"
We responded:
"Ms Wilma thank you for taking time to share the experience you had with Victoria and Brandi regarding your auto and renters insurance! We’re grateful for your business! "
Profile photo of Charity Pierce

Charity Pierce

October 31, 2024

5  out of  5
rating by Charity Pierce
"I’ve been with State Farm since I started driving, but my experience with Velta, Victoria, and Josh was truly exceptional. I recently moved to Oklahoma and needed to transfer my policy, which can be a hassle, but they went above and beyond to make sure everything was done right. They stayed nearly an hour after closing just to answer my questions and made sure I fully understood every detail of my coverage. They carefully explained each benefit and made sure I wasn’t paying for anything unnecessary, which really showed they cared. They even gave me tips on things to do around Tulsa! I left feeling completely confident in my coverage thanks to their incredible dedication and support. Best customer service I’ve had with State Farm in over a decade."
We responded:
"Charity, thank you so much for that amazing review and your loyalty to State Farm! We are thrilled that you chose Tulsa as your home and we’re going to take good care of you! You are now part of the Velta Augusta State Farm family! I’m so grateful to God for my team and glad Victoria and Josh provided you with exceptional service. Our mission is to serve God and serve people. Thank you for trusting us to take care of your auto, home and disability insurance. We are looking forward to serving you for many years to come!"
Profile photo of Koen Wilkinson

Koen Wilkinson

October 22, 2024

4  out of  5
rating by Koen Wilkinson
"I loved State Farm, they covered me for both of my accidents. As a clueless 19 year old who never had a car or insurance or anything they guided me through everything. I called quite a bit, they hated to see me coming😭 I could tell Brandi was always trying so hard to be patient haha. I’m thankful that she was and explained everything over and over when I didn’t understand, i get confused, sometimes plain stupid. When I started my new policy on my new car I was charged 350 for full coverage after my two accidents with my other car, after the first month it was raised to 550 without any warning lol, they told me it was the surcharges from my other accident, but sadly I cannot afford that as this economy is crazy lol. I had to switch to progressive. But when I’m rich I’ll come back😭🫶 thank you velta and thank you Brandi 🫶🫶"
We responded:
"Allyssa, thank you for allowing us to take care of your insurance needs for the past 5 months. We know insurance can be challenging, and I'm glad Brandi was available to help. We look forward to earning your business back in the future. Stay safe out there! Velta - Velta Augusta State Farm Agency!"
Profile photo of Esmeralda Cruz

Esmeralda Cruz

October 10, 2024

5  out of  5
rating by Esmeralda Cruz
"In the process of changing insurances and Josh was extremely helpful and patient! Went over everything thoroughly and I’m so happy to be apart of the State Farm family!"
We responded:
"Esmeralda, welcome to the State Farm Family and thank you for the 5 star review! Josh really cares about taking care of our customers and I'm thrilled he was able to help you with your auto, renters and life insurance. We are looking forward to taking care of you for many years to come!"
Profile photo of Connie Weis

Connie Weis

October 9, 2024

5  out of  5
rating by Connie Weis
"We have used State Farm Insurance in Arkansas for over 40 years. When we moved to Sapulpa, OK in July 2018 our daughter recommended we use Velta Augusta as our new State Farm agent. She and her staff have been outstanding and so very helpful with not only our homeowners insurance but insurance for all our automobiles and recreation vehicles. We highly recommend Velta's agency for any insurance needs."
We responded:
"Connie thanks so much for the 5 star review and trusting us to service your insurance needs. My team and I work really hard to provide our customers with a great customer experience. We love having you as a customer and so appreciate your business! Velta m"
Profile photo of Jamie Applegate

Jamie Applegate

October 8, 2024

5  out of  5
rating by Jamie Applegate
"Velta has been a terrific agent and has been very helpful during my relocation. Very friendly and easy to work with! Highly recommend."
We responded:
"Jamie welcome back to Tulsa! We are so thrilled to have you! It was such a pleasure helping you transfer your auto and renters insurance to our office. Looking forward to serving you for many years to come. - Velta Augusta State Farm Agency!"
Profile photo of Isaiah Weaver

Isaiah Weaver

October 7, 2024

5  out of  5
rating by Isaiah Weaver
"Brandi provided outstanding customer service and support as I navigated choosing the right homeowner’s coverage. She took the time to understand my unique home buying situation and was incredibly kind and patient throughout the entire process. Brandi's attention to detail and follow-up ensured that everything was in order, giving me peace of mind during this important transition. I truly appreciate her professionalism and dedication—highly recommend!"
We responded:
"Isaiah, we are so delighted to hear about your positive experience with Brandi! We understand that buying a home can be challenging, and we are so glad Brandi made it easy for you!. Thank you for trusting us to take care of your auto and home insurance needs, and we look forward to serving you for many years to come! -Velta Augusta State Farm Agency - Tulsa, OK"
Profile photo of Kris C

Kris C

October 4, 2024

5  out of  5
rating by Kris C
"Love Velta and her team. My daughter moved to Tulsa 3 years ago and from the moment we stepped into the office we were treated like family. Now my daughter is moving and I am sad that I can not keep this team for her new adventure. If you are looking for an agent in Tulsa, Velta and her team are the ones to go see."
We responded:
"Kris, it has been such an honor taking care of your daughter while she was here in Tulsa. I'm so excited for her new adventure and know her next State Farm agent will take good care of her. Thank you for trusting your daughter with us. It was a pleasure knowing the both of you. "
Profile photo of Rondora Rose

Rondora Rose

October 4, 2024

5  out of  5
rating by Rondora Rose
"I just moved to Tulsa and needed to switch over my car insurance. I found Velta’s on the State Farm app and spoke with Brandy and she was absolutely the best, great energy, very informative, answered all my questions and got me switched over in the same day! It was a great experience! I’d recommend them to anyone."
We responded:
"Rondora, welcome to Tulsa! We are so happy to have you in our great state!. Brandi is amazing, and I'm so glad she was able to help you switch your auto insurance to Tulsa. We strive daily to be the best and I'm glad you experience that with Brandi. We are looking forward to serving you for many years to come! "
Profile photo of C

C

October 2, 2024

5  out of  5
rating by C
"I’ve worked with other offices and this one is the best. They take the time to assist me never refer me to someone else. Always going above and beyond in every area. Making we are cared for even in the claim process. I appreciate the care they take at all times."
We responded:
"C, we are so glad to serve you. Thank you for choosing us to take care of all your insurance needs. We don't take it for granted! We so appreciate your business and thank you for the outstanding review!""
Profile photo of Jonathan Falance

Jonathan Falance

September 28, 2024

5  out of  5
rating by Jonathan Falance
"Josh was awesome and got us taken care of good!"
We responded:
"Jonathan, thank you for the 5* review and kind words about Josh. I'm so glad he took good care of you. Thank you for your auto, renters and life insurance business! Welcome to the State Farm family! "
Profile photo of Kierra Wasson

Kierra Wasson

September 28, 2024

5  out of  5
rating by Kierra Wasson
"Josh was very helpful, friendly, and patient helping my fiancé and I get the coverage we needed at a good rate!"
We responded:
"Kierra, thank you for the nice words about Josh. He's a great asset for our team. Thank you for trusting us to take care of your auto, renters and life insurance needs. We look forward to serving you for many years to come!"
Profile photo of Shirley Fleming

Shirley Fleming

September 26, 2024

5  out of  5
rating by Shirley Fleming
"Josh's absolutely the best agent i have ever er had. When I went into the office today to sign a final dic...everyone was so welcoming. Have already re commended you to one of my friends."
We responded:
"Shirley thank you so much for those kind words and 5* review. I have an amazing team, and we appreciate you for trusting us to take care of your auto and renters insurance. We look forward to serving you for many years to come! Also, thank you so much for referring your friends. We will take good care of them. "
Profile photo of George Ware

George Ware

September 23, 2024

5  out of  5
rating by George Ware
"Service was excellent They are committed to the customer. They end your business with “you sure we cannot help you with something else “. I left feeling as if I was their No. 1 customer."
We responded:
"George, thank you so much for the 5 star review! It's always a pleasure helping you. Thank you for your loyalty and trusting us to take care of your insurance and financial service needs. "
Profile photo of Anthony Pham

Anthony Pham

August 26, 2024

5  out of  5
rating by Anthony Pham
"The absolute best in the game ; shouts out to Brandy and Velta."
We responded:
"Anthony, thank you for the 5 star review and your amazing comment "best in the game" We stride daily to be the best and provide the best service to our customers. Thanks for trusting us to take care of your insurance needs. "
Profile photo of Daniel Wood

Daniel Wood

August 25, 2024

5  out of  5
rating by Daniel Wood
"I’ve been with Velta for years. Her and her staff take really good care of me."
We responded:
"Dan, thank you for the 5 star review. It has been our pleasure to serve you for so many years. Thank you so much for your loyalty and putting your trust in us. Looking forward to taking care of you for many years to come."
Profile photo of Sidney Cabbiness

Sidney Cabbiness

August 23, 2024

5  out of  5
rating by Sidney Cabbiness
"Very thorough in preparing quotes"
We responded:
"Sidney, thank you so much for the 5 star review and for trusting us to take care of your insurance needs. We are looking forward to serving you for many years to come!"
Profile photo of Jake Moriarty

Jake Moriarty

August 16, 2024

5  out of  5
rating by Jake Moriarty
"State Farm has been great to partner with. I was a first time home owner and the team took amazing care of me. They answered all of my questions and explained everything in a way that I could understand. Highly recommend"
We responded:
"Jake, congratulations on the purchase of your first home. What an exciting time! Thank you for the wonderful review! I'm so glad my team took great care of you during the process to purchase your home and auto insurance. We are looking forward to taking care of you for many years to come. Congratulations again!"
Profile photo of Phillip Kaase

Phillip Kaase

August 14, 2024

5  out of  5
rating by Phillip Kaase
"I’m sad there isn’t 100 stars!🌟. Velta has been our agent since she got her license. Which was many years ago. Her continuing education keeps her knowledge level above and beyond! We have endorsement policies that cost under $100.00 a year and cover SO MUCH! We have an Umbrella Liability policy for everything that is insured! So worth it for peace of mind! Without Velta and her crew, we wouldn’t have had our hot water replacement and our pool pump replacement covered! Been with State Farm since 1991!!!"
We responded:
"Jodie, thank you for that amazing review! I'm so glad we were able to take care of your home claim, and we are able to provide you with peace of mind with your Personal Liability Umbrella policy. It has been a pleasure taking care of you and your family all these years. We so appreciate your business and your loyalty. "
Profile photo of Liz H

Liz H

August 5, 2024

5  out of  5
rating by Liz H
"This has been my best experience with auto insurance. Everyone in the office has always been helpful, efficient, and encouraging."
We responded:
"Elizabeth, thank you so much for the 5 star review! I'm so glad to hear about your experience with auto insurance at our office. We work really hard to provide an exceptional experience for our customers. We so appreciate your business and look forward to serving you for many years to come."
Profile photo of Wyatt Smith

Wyatt Smith

July 30, 2024

5  out of  5
rating by Wyatt Smith
"Velta was great to work with especially with this being my first time going through the auto insurance process! My family has used her for years and are very happy with the work she does!"
We responded:
"Wyatt, thank you so much for the 5 star review! It was such a pleasure to helping you with your new car purchase. We're looking forward to serving you for many years to come. "
Profile photo of Sydney Cavero-Egusquiza

Sydney Cavero-Egusquiza

July 22, 2024

5  out of  5
rating by Sydney Cavero-Egusquiza
"From the first time I shared a conversation with Velta, I knew she was the State Farm agent for me! She listened to my concerns, and she reflected what I was saying back to me in a way I knew she understood my needs. It was a seamless transition from my previous insurance agent to Velta—her office handled it all! One of the things I asked for was for someone to sit down with me and explain each aspect of my coverage with me to help me understand the policies as well as identify any possible areas where existing coverage wasn't enough. I had a virtual call with Velta, and she went line-by-line through my policies with me. That one conversation left me feeling more confident than I've ever felt with my insurance coverage. The other thing I asked for was help understanding a specific aspect of my coverage in regards to replacement costs, and Velta's Insurance Account Representative, Brandi, was just as kind and helpful as Velta! In a second virtual call, Brandi walked me through how replacement costs are estimated as well as going through my own personal Estimated Replacement Cost (ERC) and making sure it was up-to-date. Again, I left that conversation more informed and confident in my coverage and knowing what to expect in a variety of scenarios. I highly recommend Velta and her team to anyone seeking a kind, understanding, patient, honest and thorough insurance agent. They held space for me, my experiences, and all of my questions! Thank you Velta and Brandi!"
We responded:
"Wow! This review left us speechless! Thank you for the AMAZING review! You made our Monday morning and put a huge smile on our face! Thank you so much for giving us the opportunity to explain your auto and home coverage. Our mission and focus daily is to serve God and serve people. So, thank you for giving us the opportunity to serve you. We look forward to serving you for many years to come! "
Profile photo of Keith Stone

Keith Stone

July 13, 2024

5  out of  5
rating by Keith Stone
"Josh helped me get settled in my new community by getting me the best deal possible on vehicle and renters insurance. He and the entire staff made me feel welcomed. I didn’t meet Velta but judging by her staff, I’m certain she has a spirit of excellence. I highly recommend."
We responded:
"Hi Keith, thank you so much for those kind words and that 5 star review! Yes, my team is the best and we strive daily to take care of our customers with a spirit of excellence. I have heard a lot about you, and can't wait to meet you! Thank you so much for trusting us with your business! We look forward to serving you for many years to come."